Privacy Policy

At Agencia Tinta we take your privacy and the protection of your personal data very seriously.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), we inform you of the following:

1. Data Controller

Commercial name: Agencia Tinta
Contact email: hola@agenciatinta.com
Activity: Marketing, design and content production agency
Location: Spain

2. Data we collect

We may collect the following information through forms, website interactions, or analytics tools:

Name
Email
IP address
Browsing information (through cookies; see our Cookies Policy)

3. Purpose of processing

We use your data to:

Respond to inquiries or requests received.
Improve user experience and analyze browsing behavior.
Send commercial communications related to our services, provided you have given your explicit consent.

4. Legal basis

The legal basis for processing your data is:

Your explicit consent when sending us a form or accepting the use of cookies.
The execution of pre-contractual or contractual measures, where applicable.

5. Data recipients

We may use third-party services that process data on our behalf, such as:

Google LLC (Google Analytics)
Meta Platforms, Inc. (Facebook Pixel)
Netlify, Inc. (website hosting)
Resend, Inc. (email sending from forms)

In any case, these providers comply with data protection regulations and, where necessary, have signed data processing agreements.

6. International transfers

If any of the indicated services involves an international data transfer (for example, providers with servers outside the EU), we will ensure that it is carried out with the appropriate legal guarantees, whether through Standard Contractual Clauses approved by the European Commission or equivalent mechanisms.

7. Data retention

Your data will be kept only for the time necessary to fulfill the purpose for which it was collected and to address possible legal liabilities arising from the processing.

8. User rights

You may exercise your rights at any time to:

Access: know if we process your data and obtain a copy of it.
Rectification: correct inaccurate or incomplete data.
Erasure (right to be forgotten): request the deletion of your data when it is no longer necessary.
Objection: prevent us from processing your data in certain cases.
Restriction of processing: temporarily restrict the use of your data.
Portability: receive your data in electronic format and transmit it to another controller.

9. Exercising your rights

To exercise your rights, you can send us an email to hola@agenciatinta.com indicating the right you wish to exercise and attaching a copy of your identity document.

10. Complaints to the Supervisory Authority

If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (AEPD):

Address: C/ Jorge Juan, 6, 28001 Madrid
Web: https://sedeagpd.gob.es

11. Policy changes

Agencia Tinta reserves the right to modify this policy to adapt it to legislative or technical changes. Any modification will be published on this same page.